Rules-based allocation, SLA monitoring and workload balancing across teams.
Skill-based routing
SLA alerts
Workload balancing
Integrations: Project tools
Reporting: Built-in
Rules-based allocation, SLA monitoring and workload balancing across teams.
Integrations: Project tools
Reporting: Built-in
If you have specific integration needs, contact support.
Read what customers say about this product.
Allocations are more balanced now; good analytics.
Frequently asked questions about the product.
What support options are available?
Can this integrate with other systems?
Is there a trial or demo available?
How is pricing structured?
